Privacy Policy
Last updated: January 2026
1. Introduction
REMNANT ("we", "us", or "our") operates the website remnant-clothing.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
REMNANT
[Your Company Address]
[City, Postal Code]
Germany
Email: contact@remnant-clothing.com
3. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, username, or similar identifier
- Contact Data: Email address, billing address, shipping address, phone number
- Transaction Data: Details about payments and purchases
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
- Usage Data: Information about how you use our website and products
- Marketing Data: Your preferences in receiving marketing communications
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our contract with you (e.g., processing orders)
- Legitimate Interests: Processing necessary for our legitimate business interests
- Consent: Where you have given explicit consent (e.g., newsletter subscription)
- Legal Obligation: Processing necessary to comply with legal requirements
5. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and maintain security
- Comply with legal obligations
6. Data Sharing and Third Parties
We may share your personal data with:
- Payment Processors: To process your payments securely (e.g., Shopify Payments, PayPal)
- Shipping Partners: To deliver your orders
- Email Service Providers: To send transactional and marketing emails
- Analytics Providers: To understand website usage
All third-party service providers are required to protect your data and may only process it for the specified purposes.
7. International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is typically retained for 10 years to comply with tax regulations.
9. Your Rights Under GDPR
Under the GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at contact@remnant-clothing.com.
10. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
12. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@remnant-clothing.com
Address: [Your Company Address], [City, Postal Code], Germany
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.